REN Web – Privacy

Introduction

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

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Credit

This document was created using a template from SEQ Legal (http://www.seqlegal.com).

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Collecting Personal Information

We may collect, store and use the following kinds of personal information:

• Information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;
• Information that you provide to us when registering with our website including your name, phone number and email address;
• Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address;
• Any other personal information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

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Using Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

• Contact you directly via phone or email
• Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
• Send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
• [provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)];
• Deal with inquiries and complaints made by or about you relating to our website;
• Keep our website secure and prevent fraud;

Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

We will not, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

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Disclosing Personal Information

We may disclose your personal information to any of our employees or officers, insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

• To the extent that we are required to do so by law;
• In connection with any ongoing or prospective legal proceedings;
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

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Security Of Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

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Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of changes to this policy [by email or through the private messaging system on our website].

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Your Rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

• the supply of appropriate evidence of your identity (for this purpose, we will usually accept a driver's license or photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
• We may withhold personal information that you request to the extent permitted by law.

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Third Party Websites

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

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Updating Information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

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Cookies

Our website uses cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use may use both session and persistent cookies on our website.
The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

Most browsers allow you to refuse to accept cookies; for example:

• in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
• in Firefox (version 44) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
• in Chrome (version 48), you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.
You can delete cookies already stored on your computer; for example:

• in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
• in Firefox (version 44), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
• in Chrome (version 48), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

Deleting cookies will have a negative impact on the usability of many websites.

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Our Details

This website is owned and operated by Renaissance Home Health Care

Our principal place of business is at 1959 Westchester Ave.
Bronx, NY 10462

You Can Contact Us:

By post, using the postal address given above;

Using our website contact form;

By telephone, on the contact number published on our website from time to time.

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